Forwarding your business or personal email to your pager

Many email systems allow you to forward all copies of incoming mail to another Internet address and also keep a copy locally on your mail server. We refer to this as forking your email. Depending on your email system, this may also be referred to as Auto Forward or Rules. If your mail system does enable you to forward your mail then you can set up your system to forward all your primary email to your AirNote address and then use our website to set up Filters or Advanced Rules to manage the messages you receive on your pager.

If you do fork your email you need to logon to our website and turn off AirNote acknowledgments, and remove your forwarding email address from your AirNote profile, otherwise you'll put yourself in an email loop.

For your information, America On-Line, MSN, Prodigy and CompuServe do not allow you to forward your email outside their system.

Below are the instructions on how to forward email on some of the most popular systems. If you have implementation questions please contact your own email administrators or send us an email at support@airnote.net. Also if you have information on a mail system we don't have listed or find that our instructions do not work with a version of the email application that you are using please let us know. We would appreciate hearing from you.

Note: These instructions are targeted for Email Administrators. End users should always consult their internal mail department before trying to implement any of these solutions.

Microsoft Exchange (Requires Internet Mail Connector)

Let's say you have a user John Smith on your Exchange system. His email address is 'jsmith@yourcompany.com'. He just subscribed to AirNote and would like all his email sent to 'jsmith@yourcompany.com' forwarded to his pager. His AirNote address is 'jsmith@airnote.net'.

The first step is to create an Internet address in your Exchange Post Office for John Smith's AirNote address. Once you create this you edit John's Smith Exchange profile and forward all email that arrives for 'jsmith@yourcompany.com' to his AirNote address.

These steps need to be accomplished by the Exchange Email Administrator on the Exchange Server.

These are the exact steps to accomplish this:

1. Create an entry in your Exchange Postoffice for John Smith's AirNote address. (this is required because the address you forward to is required to be in the address book.)
   1. Open Exchange Administrator.
   2. Select the FILE menu and choose 'New Custom Recipient' and 'Internet Address'
   3. Enter the Internet Email address, in this case it is 'jsmith@airnote.net'
   4. The properties window will be displayed for your to enter the appropriate user information for this new address.
2. Edit John Smith's regular Exchange profile, jsmith@yourcompany.com and change his delivery options to send an alternate copy to his AirNote address.
   1. Open Exchange Administrator.
   2. Click on Recipients under the appropriate Email Domain (YourCompany) and double click on John Smith.
   3. Go into John Smith's Delivery Options.
   4. Go to the bottom of this dialog box to the Alternate Recipient option. Click the second radio button and then select the Modify button. This will bring you to the address book where you should select the AirNote address you entered for John Smith in step I.
   5. If you want a copy of John's messages to be sent to AirNote and a copy kept on the server check the box for 'Deliver Message to both recipient and alternate recipient'.
3. You've now completed the steps necessary for Exchange. The next step is to have John Smith logon to the AirNote website and configure his profile as follows:
   1. Turn off all AirNote acknowledgments. This will prevent an infinite email loop with his acknowledgments and his email.
   2. Remove your AirNote email forwarding address of 'jsmith@yourcompany.com' because this will also put you in an email loop.

Congratulations you have now successfully forked your Exchange email. Send an email message to 'jsmith@yourcompany.com' and it should arrive on your pager and you should also have a copy in your exchange account.

LOTUS NOTES V3.x or V4.x Forking - SERVER

Note: These instructions are intended for Lotus Email Aministrator's and are implemented on the server not the client.

1. Create a mail-in database entry for the user, John Smith. It is recommended that you use a naming convention such as 'MailForkDB-JSMITH'. Point this Mail-In database to the user's regular mail database.
2. Create a new group entry in the address book. For the case of this example we called it 'MailForkGroup-JSMITH'. In this group put both the 'MailForkDB-JSMITH' entry you created in step I and the Internet address you want all John Smith's email to forward to, for example: jsmith@airnote.net'.
3. The last step is to edit the 'person document' for John Smith and add a forwarding address of the group you created in step II, 'MailForkGroup-JSMITH'.
4. You've now completed the steps necessary for Lotus Notes. The next step is to have John Smith logon to the AirNote website and configure his profile as follows
   1. Turn off all AirNote acknowledgments. This will prevent an infinite email loop with his acknowledgments and his email.
   2. Remove your AirNote email forwarding address of 'jsmith@yourcompany.com' because this will also put you in an email loop.
      
      

LOTUS NOTES V3.x or V4.x Forking - CLIENT Side

Note: These instructions can be done by end users but we recommend discussing with your email administrator first.

Microsoft Outlook 97 - CLIENT Side

Note: These instructions can be done by end users but we recommend discussing with your email administrator first.

Logon to the AirNote website and configure your profile as follows:

1. Turn off all AirNote acknowledgments. This will prevent an infinite email loop
2. Remove your AirNote email forwarding address of 'user@yourcompany.com' because this will also put you in an email loop.
   
   

Now from Outlook 97 follow these steps:


• Go to Tools
• Select Inbox assistant
• Add rule
• Forward to (put in your airnote address, e.g. username@airnote.net
• Select standard


3. Lastly, go back to you AirNote account and set up filters in your AirNote profile, to avoid receiving unwanted messages to your pager.

Microsoft Outlook 98 - CLIENT Side

Note: These instructions can be done by end users but we recommend discussing with your email administrator first.

Logon to the AirNote website and configure your profile as follows:

1. Turn off all AirNote acknowledgments. This will prevent an infinite email loop
2. Remove your AirNote email forwarding address of 'user@yourcompany.com' because this will also put you in an email loop.
   
   

Now from Outlook 98 follow these steps:


• From the Tools menu select Rules Wizard
• Select Check messages when they Arrive
• Check under what conditions you want to apply this rule.
• Select Forward it to people or distribution list
• Select People or Distribution List
• Next you need to either select an existing address in your contact list or add a contact entry for your AirNote address, e.g. username@airnote.net and select it here.
• Next add any exceptions to this rule.
• Give the rule a name and check the box that turns the rule on


3. Lastly, you can go back to you AirNote account and set up filters in your AirNote profile, to avoid receiving unwanted messages to your pager.

UNIX Mail Systems - Forwarding

There are multiple mailers in UNIX but the most common is SENDMAIL. Under SENDMAIL you can forward a copy of all your email to another Internet address and keep a copy locally on your UNIX server. In UNIX this is called forwarding.

Forwarding can be accomplished by having your UNIX mail administrator add a line to the ALIASES file that looks like this:

jsmith: jsmith@airnote.net; \jsmith

As an alternative advanced users can do it themselves by creating a .forward file (usually in their home directory) which would look like this:

\jsmith,jsmith@airnote.net

How to create a .forward file:

In your home (login) directory, use a text editor (e.g., pico) to create a file called ".forward". This file must contain only one line, the address to which you want your mail sent. Follow these steps:

1. Type pico .forward and press the RETURN key.
   
2. Type in your UNIX email name and the Internet address to which you want your mail forwarded. For example, if your UNIX email name is 'jsmith' and your AirNote address is "J Smith@AirNote.net", then the first line of your file would read,
   \jsmith,JSmith@AirNote.net
3. Press the CTRL and the X keys at the same time to exit (quit) pico (^X Exit).
4. Press the Y key when you see the system prompt,
   Save modified buffer (ANSWERING "No" WILL DESTROY CHANGES)?
   
5. Press the RETURN key when you see the system prompt,
   File Name to write: .forward
   

Once you've completed the necessary steps to forward your UNIX mail, you'll need to make a few changes to your AirNote profile.

1. Turn off all AirNote acknowledgments. This will prevent an infinite email loop with his acknowledgments and his email.
2. Remove your AirNote email forwarding address of 'jsmith@yourcompany.com' because this will also put you in a email loop.
   
   

EMC2 Forwarding

Within EMC2, you can set options in the "Personal Configuration" section to forward your mail to your internet account.

Follow these steps:

1. At the "EMC2 Overview" menu, press the P key to select "Personal Config.", and then press the ENTER key.
2. Press the TAB key to move the cursor in front of the "Forward incoming mail" option. Press the S key, and then press the ENTER key.
3. Press the Y key to answer question number 1.
4. Press the TAB key to bypass question number 2.
5. To answer question number 3, type the complete e-mail address of the account to which you want your mail forwarded. For example, if your AirNote alias is "jsmith", then you would type jsmith@airnote.net
6. Press the ENTER key. You will see the system message, forwarding information has been updated.
7. Press the ENTER key.

Once you've completed the necessary steps to forward your EMC2 mail, you'll need to make a few changes to your AirNote profile.

1. Turn off all AirNote acknowledgments. This will prevent an infinite email loop with his acknowledgments and his email.
2. Remove your AirNote email forwarding address of 'jsmith@yourcompany.com' because this will also put you in a email loop.
   
   

cc:Mail Forwarding using Mail Scout

Email forwarding with cc:Mail can be accomplished by using a third-party software package called Mail Scout offered by Peloria Technology Corporation. To obtain and configure Mail Scout please follow the steps indicated below.

1. Call Peloria Technology Corporation at 888-PELORIA and get your complimentary single rule version of Mail Scout.
2. Once you have the software, call Peloria's Tech Support to walk you through installing the server and the client.
3. After the installation is complete, open Mail Scout by double clicking the Icon.
4. Enter the same user name and password you use for cc:Mail.
5. Open the New Rule Dialog Box by selecting NEW from the FILE menu and click on the Follow Me Rule.
6. To forward all of your email to your AirNote address, fill out these sections of the Follow Me Rule Form:
   1. Name the Rule.
   2. Click the "Follow Me" button and select your Internet post office. Then when the Blind Address Dialog box appears type your AirNote email address (Name@AirNote.net).
   3. Enable the rule by clicking in the Enable Box.
   4. Click the "OK" button to save the rule.

Once you've completed the necessary steps to forward your cc:Mail, you'll need to make a few changes to your AirNote profile.

1. Turn off all AirNote acknowledgments. This will prevent an email loop.
2. Remove all your AirNote email forwarding addresses because this will also put you in an email loop.
   
   

Novell GroupWise V4.n and V5.n

Note: These instructions are intended for Novell Email Aministrator's. This information explains how you can forward a copy of your Novell E-mail to your AirNote email address.

1. From the Novell GroupWise client, open the Tools menu and choose Rules to bring up the Rules dialog box.
2. Choose create to open the Create Rule dialog box.
3. Create a rule called "AirNote"
4. Configure the rule by entering a "*" in the "From" field.
5. Choose Add, then choose Forward as the action you want the rule to perform and enter your AirNote address in the following syntax: "Internet:YourAirNoteName@airnote.net".
6. Choose Save to save the changes.

Once you've completed the necessary steps to forward your Novell GroupWise E-mail, you'll need to make a few changes to your AirNote profile.

1. Turn off all AirNote acknowledgments. This will prevent an email loop.
2. Remove all your AirNote email forwarding addresses because this could also put you in an email loop.

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